Greenstone Bracelet
- Free delivery within NZ
- Meaning & care cards included
Crafted from New Zealand greenstone, these River Tumbled Bracelets stand as symbols of protection, connection, and aroha for whānau, friends and loved ones. Each stone, unique in shape and colour, carries its own mana, reflecting the precious moments it signifies. Every bracelet comes in a pouch with its own meaning and care cards.
Adjust: Tighten or loosen the cord by pulling through the center bind.
Durability & Protection: Pounamu is robust but vulnerable to shock. Handle with care and avoid hard surfaces to prevent chipping.
Wear Often: Frequent wear enhances its beauty, as natural skin oils polish its shine.
Cleaning: Use a soft, damp cloth and mild soap. Beeswax or coconut oil can moisturize the stone. Avoid harsh chemicals.
Cancellation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
USA
Canada
United Kingdom
Ireland
France
Switzerland
Germany
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
What's the meaning of a greenstone bracelet?
Crafted from New Zealand greenstone, our Pounamu bracelets symbolize protection, connection, and aroha for whānau, friends, and loved ones. Each bracelet is handwoven and adorned with river-tumbled stones, unique in shape and colour, carrying their own mana and wairua (spirit). These bracelets make meaningful gifts for life's special moments—whether celebrating a pregnancy, an anniversary, graduation, wedding, or a significant birthday. They also mark achievements like completing a journey, starting a new chapter, or overcoming challenges. Personalise your bracelet with a message, symbol, or story to create a taonga (treasure) that honors the bond and memories you share.
Do I need to wear the greenstone bracelet on a particular arm?
You can wear your pounamu bracelet on whichever arm feels most comfortable for you. More importantly, wear it as much as possible so it can rest against your skin. Over time, it will absorb your skin’s natural oils, helping to maintain its shine and strengthen its connection to your wairua (spirit, soul).How do I take care of my greenstone bracelet?
What happens if the cord of my greenstone bracelet frays or snaps?
Life’s adventures can sometimes cause bracelet cords to fray or break. Our whānau can expertly rebind your bracelet with a new handwoven, adjustable black cord to restore its beauty and function. Simply purchase our Bracelet Rebinding Service for $19.50, which includes the repair of one bracelet with a new cord. For more details, see the Bracelet Rebinding Service page.
Can I get my greenstone bracelet engraved?
Yes, you can personalise your pounamu bracelet with engraved words, symbols, or meaningful messages. Choose from our symbol sheet, featuring over 40 popular designs, or customise your piece with words in various fonts from our engraving menu. This personalisation adds a unique touch, transforming your pounamu bracelet into a treasured taonga (treasure) that captures your special moments and connections.
Is your pounamu blessed?
While we recognise the significance of pounamu as a taonga, we do not bless our pieces or carvings. However, we encourage those who purchase pounamu to consider blessing it themselves, especially before gifting, as this can add personal meaning. For guidance on how to bless pounamu, please refer to the answer below.
How can I bless pounamu?
Blessing pounamu is a personal choice, often linked to the significance of gifting. In Māori culture, concepts like tapu (sacredness) and noa (the removal of tapu) are central to the tradition of blessing. You can seek guidance from a Kaumatua or local Marae for traditional practices, or perform a personal blessing by cleansing the pounamu in a river or stream with a karakia (prayer). When saying your karakia, you may choose words and intentions that reflect your hopes for the wearer, such as protection, strength, or connection. Sharing the blessing with the recipient can add even more meaning to the gift.
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